Overview
This policy explains what information Plainsboro Pro Plumbing, at 777 Scudders Mill Rd, Plainsboro, NJ 08536, collects when you visit this website or call our phone line, and how it is used. We keep our practices simple because the business is run by phone.
Information we collect by phone
When you call (609) 547-1417, we receive your phone number and whatever you tell the dispatcher, such as your name, address and a description of the plumbing problem. We use that information to dispatch a plumber, give you a price and follow up on the work.
Calls to our line may be recorded for quality and training purposes. By continuing the call after hearing or reading this notice, you agree to the recording. We may also use call-handling or call-tracking services that log call details such as the time, length and caller number.
Information we collect on the website
This website has no forms, accounts or comment fields, so we do not collect personal details through it. Like most websites, the hosting provider may log technical data such as your IP address, browser type, pages requested and the time of the request. These logs are used to keep the site secure and working.
If you email contact@proplumbingplainsboro.com, we receive your email address and the message you send, and we use them to reply.
Third-party services on this site
The site loads fonts from Google Fonts and shows maps from Google Maps. When a page with these loads, your browser contacts Google, which may receive your IP address and other technical information under its own privacy policy. We do not control that data.
The site does not run advertising scripts or behavioral tracking of its own.
How we use information
We use the information described above to answer calls, dispatch plumbers, quote and perform work, keep records of service, improve how we handle calls and meet legal obligations. We do not sell your personal information.
Sharing
We share information only as needed to do the job and run the business. That can include the plumbers who perform the work, service providers who help with phone systems, hosting and record keeping, and government offices when a permit or the law requires it.
Retention and security
We keep call records and job information for as long as needed for service, accounting and legal purposes, then delete or de-identify them. No method of storing or transmitting information is perfectly secure, but we use reasonable measures to protect what we hold.
Your choices
You can ask what information we hold about you, ask us to correct it, or ask us to delete it where the law allows. Email contact@proplumbingplainsboro.com or call the number above. If you do not want a call recorded, tell the dispatcher at the start of the call, or do not continue the call.
Children
This site and our phone line are meant for adults who own or manage property. We do not knowingly collect information from children.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed. Using the site or calling after a change means you accept the updated policy.
Contact
Questions about this policy can go to contact@proplumbingplainsboro.com or to Plainsboro Pro Plumbing, 777 Scudders Mill Rd, Plainsboro, NJ 08536.
Where we dispatch from
Our service area is shown below. Our base is 777 Scudders Mill Rd, Plainsboro, NJ 08536, and the map shows the surrounding towns we serve.